Daniel Im Projects Event Lead Cleanup & Reassignment
Data Infrastructure

Event Lead Cleanup & Reassignment

Accelerated post-event follow-up and eliminated routing confusion by building a standardized intake and redistribution process for conference lead lists.

System Overview

Structured intake and cleanup workflow designed to convert raw conference lead lists into clean, actionable SDR outreach queues while preserving ownership clarity and reducing duplicate follow-up.

Event leads were typically delivered as raw CSV exports with inconsistent formatting and unclear ownership routing. Without structured cleanup and distribution, these leads introduced delays, duplicates, and confusion around follow-up responsibility.

This project implemented a standardized intake process to normalize, deduplicate, categorize, and redistribute event leads into SDR-ready outreach lists.

Structural Gap
  • Raw event lists contained inconsistent formatting.
  • Duplicate records existed across events and CRM.
  • No standardized routing model for lead ownership.
  • Manual list sharing created delays after events.
Architecture
  • Lead Intake Layer - Raw conference lists imported into a structured working sheet.
  • Data Normalization - Standardized name formatting, company names, and contact fields.
  • Deduplication Pass - Removed obvious duplicates prior to distribution.
  • Product Categorization - Leads grouped by product interest or contextual relevance.
  • Ownership Routing - Leads distributed into SDR-specific outreach queues.
Lead Cleanup & Distribution Workflow Raw Event CSV → Data Normalization → Deduplication Pass → Product Categorization → SDR Ownership Assignment
Tools
  • Google Sheets processing workflow
  • CRM lead datasets
  • Manual QA validation pass
Scale
  • Primary users: SDR team
  • Use frequency: post-conference lead distribution
  • Objective: accelerate event follow-up and preserve routing clarity
Operational Impact
  • Accelerated post-event outreach speed.
  • Reduced duplicate follow-up incidents.
  • Improved ownership clarity for SDR teams.
  • Created repeatable intake process for future conferences.
Future Improvements
  • Require standardized lead templates from marketing.
  • Add automated duplicate detection rules.
  • Formalize routing logic into documented decision trees.