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Governance Systems
Quota-Based Performance Governance Framework
Designed a quota-attainment trigger framework with a 30/60/90-day timeline structure and daily KPI monitoring to standardize how underperformance is identified and addressed across the SDR team. The framework replaced inconsistent manager-by-manager decisions with documented criteria, defined checkpoints, and clear exit conditions. It was the first formalized process of its kind in the org, HR-approved, published to Confluence, and integrated into new hire onboarding.
Problem
No formal PIP structure existed
No objective trigger thresholds
Inconsistent manager interventions
No timeline, checkpoints, or documentation standards
Solution
Measurable quota trigger criteria
30/60/90-day timeline structure
Daily activity expectations
Exit criteria and escalation paths
Signed documentation package
Outcome
Consistent interventions across managers
HR-aligned documentation
Published to Confluence
Integrated into new hire onboarding
How It Works
Performance Monitoring
- Trigger Threshold Reached (quota attainment below defined %)
- PIP Type Determined (Month-to-Month or Quarterly)
- Timeline Set + Daily KPI Monitoring Begins
- Weekly Checkpoint Reviews
- Exit Criteria Met or Escalation Path Activated
Tools & Skills
Confluence
Canvas (LMS)
Process Documentation
HR Governance
Performance Framework Design