DI
Operator Profile
Daniel Im
Sales Operations
Key Highlights
Time Reduction
~38%
less time spent on manual work per SDR
Data Enriched
~10,000
Salesforce accounts enriched
Lookup Speed
~90%
faster SDR account lookups
About
I build the systems sales teams run on.
01
I find broken processes.
02
I fix them at the root.
03
I build systems that outlast my involvement.
CRM and Automation
Expired Lead Follow Up Automation
Native Salesforce automation that gives SDRs a weekly digest of expired leads and turns silent ownership losses into active re-engagement.
View Project ›
Data Infrastructure
10,000 Account CRM Enrichment
Enriched roughly 10,000 Salesforce accounts with clean, structured data to restore segmentation accuracy and reporting reliability.
View Project ›
Governance
Account Ownership and Cross Sell Rules
Set clear account ownership and cross sell rules that eliminated duplicate outreach across the team.
View Project ›
Data Infrastructure
Account Data Lookup Tool
Brought SDR account lookup down from 30 seconds to 3 by embedding enrollment data directly into the workflow.
View Project ›